:root{font-family:var(--f-body);color:var(--ink);background:var(--bg);font-synthesis:none;--azul:var(--brand);--borde:var(--line);--gris:var(--muted)}*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button,a,input,textarea,select{outline-offset:4px}button{cursor:pointer;border:1px solid var(--borde);border-radius:12px;padding:10px 14px;background:var(--surface);color:var(--ink);font-weight:650}button:hover{background:var(--bg-2)}button:disabled{opacity:.5;cursor:wait}button.primario{background:var(--azul);color:var(--on-brand);border-color:var(--azul)}button.primario:hover{background:var(--brand-strong);border-color:var(--brand-strong)}button.peligro{color:var(--bad)}button.sutil{background:transparent;border-color:transparent}input,textarea,select{width:100%;padding:12px;border:1px solid var(--line);border-radius:12px;background:var(--surface);color:inherit}textarea{resize:vertical;line-height:1.55}label{display:grid;gap:7px;font-size:13px;font-weight:650;margin-bottom:17px}label.check{display:flex;align-items:flex-start;font-weight:500;line-height:1.5}label.check input{width:18px;height:18px;flex:none}h1,h2,h3,p{margin-top:0}h1,h2,h3{font-family:var(--f-display)}h1{font-size:28px;letter-spacing:-.8px}h2{font-size:20px;letter-spacing:-.3px}h3{font-size:15px}p{line-height:1.6}small,.muted{color:var(--gris);font-size:13px;line-height:1.55}.acceso{min-height:100dvh;display:grid;grid-template-columns:1fr 1fr}.acceso-intro{background:var(--night);color:var(--night-ink);padding:60px 12%;display:flex;flex-direction:column;justify-content:space-between}.acceso-intro h1{font-size:46px;max-width:440px;line-height:1.15;margin:70px 0 25px;letter-spacing:-1.8px}.acceso-intro p{color:var(--night-muted);max-width:410px}.etiqueta{letter-spacing:1.5px;font-size:11px;text-transform:uppercase;font-weight:750;color:var(--gris)}.acceso-intro .etiqueta{color:#a9c6ff}.acceso-form{padding:50px;display:flex;justify-content:center;align-items:center}.acceso-form>div{width:100%;max-width:370px}.acceso-form h2{font-size:28px;margin:15px 0}.acceso-form form{margin-top:30px}.acceso-form button.primario{width:100%}.error{color:var(--bad);font-size:13px;line-height:1.5}.layout{display:grid;grid-template-columns:230px 1fr;min-height:100dvh}.sidebar{background:var(--surface);border-right:1px solid var(--borde);padding:28px 18px;display:flex;flex-direction:column;gap:26px;position:sticky;top:0;height:100dvh}.sidebar .logo{padding-left:8px}.selector{background:var(--bg);border:1px solid var(--borde);padding:14px;border-radius:12px}.selector label{font-size:11px;color:var(--gris);margin-bottom:0}.selector select{font-size:13px;background:transparent;border:0;padding:9px 0 0;font-weight:700}.nav{display:grid;gap:6px}.nav button{display:flex;gap:12px;align-items:center;border:0;text-align:left;font-size:13px;padding:13px}.nav button.activo{color:var(--azul);background:var(--brand-soft)}.nav .icono{font-size:18px;width:20px;text-align:center}.usuario{margin-top:auto;border-top:1px solid var(--borde);padding-top:18px;font-size:12px}.usuario strong{display:block;margin-bottom:4px}.usuario small{display:block;overflow-wrap:anywhere}.usuario button{padding:7px 0;font-size:12px;color:var(--gris)}.main{min-width:0}.topbar{background:var(--surface);border-bottom:1px solid var(--borde);padding:21px 32px;display:flex;justify-content:space-between;align-items:center;gap:16px}.topbar h1{font-size:22px;margin:4px 0 0}.topbar .acciones{display:flex;gap:10px;align-items:center}.estado{display:inline-flex;align-items:center;gap:6px;font-size:11px;font-weight:700;padding:6px 9px;border-radius:6px;background:var(--bg-2);color:var(--muted);white-space:nowrap}.estado.humano{color:light-dark(#80501a,#f5cc91);background:light-dark(#fff3dc,#392b17)}.estado.automatico{color:var(--ok);background:color-mix(in srgb,var(--ok) 10%,var(--surface))}.estado.fallo{color:var(--bad);background:color-mix(in srgb,var(--bad) 10%,var(--surface))}.puntito{width:6px;height:6px;border-radius:50%;background:currentColor}.contenido{padding:26px 32px;max-width:1500px;margin:auto}.resumen{display:grid;grid-template-columns:repeat(3,1fr);gap:15px;margin-bottom:20px}.tarjeta{background:var(--surface);border:1px solid var(--borde);border-radius:var(--radius);padding:19px}.resumen .tarjeta{display:flex;justify-content:space-between;align-items:center;gap:10px}.resumen .cifra{font-size:27px;font-weight:750;letter-spacing:-1px}.nota{border:1px solid var(--line);background:var(--brand-soft);border-radius:10px;padding:13px 16px;color:var(--ink);font-size:12px;line-height:1.6;margin-bottom:20px}.nota.aviso{background:light-dark(#fffaec,#302919);border-color:light-dark(#f0e2bb,#65522c);color:light-dark(#806126,#f0cd8d)}.bandeja{display:grid;grid-template-columns:320px minmax(0,1fr);border:1px solid var(--borde);border-radius:var(--radius);overflow:hidden;background:var(--surface);min-height:570px}.lista{border-right:1px solid var(--borde)}.lista-controles{padding:18px;border-bottom:1px solid var(--borde)}.lista-controles input{font-size:12px;background:var(--bg);margin-bottom:10px}.filtros{display:flex;gap:4px}.filtros button{font-size:11px;padding:7px 9px;border:0}.filtros button.activo{background:var(--brand-soft);color:var(--azul)}.conversaciones{max-height:650px;overflow:auto}.fila{display:block;width:100%;border:0;border-radius:0;border-bottom:1px solid var(--line);text-align:left;padding:18px;position:relative}.fila.activo{background:var(--brand-soft);border-left:3px solid var(--azul);padding-left:15px}.fila-enc{display:flex;gap:8px;justify-content:space-between;font-size:13px}.fila p{font-size:12px;margin:8px 0;color:var(--gris);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.fila small{font-size:10px}.chat{min-width:0;display:flex;flex-direction:column}.chat-cabecera{padding:20px 24px;border-bottom:1px solid var(--borde);display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.chat-cabecera h2{font-size:16px;margin-bottom:5px}.chat-cabecera .acciones{display:flex;gap:7px}.chat-cabecera button{font-size:11px;padding:8px 10px}.chat-historial{padding:22px 24px;max-height:440px;min-height:220px;overflow:auto;background:var(--bg);display:flex;flex-direction:column;gap:13px;flex:1}.burbuja{align-self:flex-start;background:var(--surface);border:1px solid var(--borde);border-radius:0 12px 12px 12px;padding:12px 15px;max-width:86%;white-space:pre-wrap;font-size:13px;line-height:1.6;overflow-wrap:anywhere}.burbuja.equipo{align-self:flex-end;background:var(--brand-soft);border-color:var(--line);border-radius:12px 0 12px 12px}.burbuja strong{display:block;text-transform:uppercase;letter-spacing:1px;font-size:9px;color:var(--muted);margin-bottom:4px}.burbuja small{display:block;font-size:10px;margin-top:5px}.contexto{padding:14px 24px;border-bottom:1px solid var(--borde);font-size:12px;color:var(--muted);line-height:1.6}.contexto strong{color:var(--ink)}.compositor{border-top:1px solid var(--borde);padding:18px 24px}.compositor textarea{font-size:13px;min-height:74px}.compositor .acciones{display:flex;justify-content:space-between;align-items:center;gap:15px;margin-top:10px}.compositor small{font-size:11px}.vacio{padding:48px 28px;text-align:center;color:var(--gris);margin:auto}.vacio h2{color:var(--ink)}.vacio .simbolo{font-size:34px;margin-bottom:15px;color:var(--muted)}.form-contenido{max-width:850px}.form-contenido .tarjeta{margin-bottom:20px;padding:25px}.form-contenido h2{margin-bottom:8px}.dos{display:grid;grid-template-columns:1fr 1fr;gap:18px}.tres{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.acciones-form{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.pasos{display:grid;gap:10px;margin:20px 0}.paso{display:flex;gap:10px;font-size:13px}.paso span:first-child{color:var(--ok)}.paso.pendiente span:first-child{color:var(--muted)}.equipo-fila,.aviso-fila{padding:20px 0;border-bottom:1px solid var(--borde);display:flex;justify-content:space-between;gap:15px;align-items:flex-start}.equipo-fila p,.aviso-fila p{margin:5px 0}.equipo-fila button,.aviso-fila button{font-size:12px}.aviso-fila.nuevo{border-left:3px solid var(--azul);padding-left:16px}.enlace{background:var(--brand-soft);border:1px solid var(--line);border-radius:10px;padding:15px;margin-top:18px;overflow-wrap:anywhere;font-size:13px}.enlace input{margin:10px 0;font-size:11px}details{margin-top:18px}summary{cursor:pointer;font-size:13px;font-weight:650;color:var(--brand-strong);padding:8px 0}.pie{margin-top:18px;font-size:11px;color:var(--muted);display:flex;justify-content:space-between;gap:10px}.cargando{padding:40px;color:var(--gris)}#mensaje{position:fixed;bottom:24px;right:24px;background:var(--night);color:var(--surface);max-width:430px;z-index:10;border-radius:11px;padding:14px 20px;box-shadow:0 10px 40px color-mix(in srgb,var(--night) 20%,transparent);font-size:13px;line-height:1.5}#mensaje.error{background:#9b273a}dialog{border:1px solid var(--borde);border-radius:14px;max-width:480px;width:calc(100% - 30px);padding:28px;color:inherit}dialog::backdrop{background:color-mix(in srgb,var(--night) 50%,transparent)}dialog .acciones-form{justify-content:flex-end}a{color:var(--azul)}
@media(min-width:1600px){.contenido{padding-top:35px}.bandeja{min-height:650px}.chat-historial{max-height:520px}}@media(max-width:1100px){.layout{grid-template-columns:216px 1fr}.sidebar{padding:25px 12px}.contenido{padding:20px}.topbar{padding:20px}.bandeja{grid-template-columns:260px minmax(0,1fr)}.chat-cabecera{flex-direction:column}.resumen .tarjeta{padding:14px}.resumen .cifra{font-size:23px}.compositor .acciones{align-items:flex-start;flex-direction:column}.compositor .acciones button{align-self:flex-end}}@media(max-width:760px){.acceso{grid-template-columns:1fr}.acceso-intro{padding:30px}.acceso-intro h1{font-size:30px;margin:30px 0 15px;max-width:none}.acceso-intro>small{display:none}.acceso-form{padding:30px 25px}.layout{display:block}.sidebar{height:auto;position:static;padding:16px;gap:16px;border-right:0;border-bottom:1px solid var(--borde)}.sidebar .logo{font-size:20px}.selector{padding:9px 12px}.nav{display:flex;overflow:auto;gap:4px}.nav button{font-size:12px;padding:10px;flex:none}.nav .icono{display:none}.usuario{display:none}.topbar{padding:18px;align-items:flex-start}.topbar h1{font-size:21px}.topbar .acciones{gap:4px;flex-direction:column;align-items:flex-end}.topbar button{font-size:11px;padding:8px}.contenido{padding:15px}.resumen{gap:8px;margin-bottom:15px}.resumen .tarjeta{display:block;padding:12px}.resumen .cifra{margin-top:7px}.resumen small{font-size:10px}.bandeja{display:block}.lista{border-right:0;border-bottom:1px solid var(--borde)}.conversaciones{max-height:220px}.fila{padding:14px 18px}.chat-historial{max-height:410px;min-height:150px}.chat-cabecera,.chat-historial,.contexto,.compositor{padding:16px}.chat-cabecera{flex-direction:row}.chat-cabecera .acciones{flex-wrap:wrap;justify-content:flex-end}.dos,.tres{grid-template-columns:1fr;gap:0}.form-contenido .tarjeta{padding:20px}.pie{display:block;font-size:10px}.pie span{display:block;margin:5px 0}#mensaje{left:15px;right:15px;bottom:15px}.nota{font-size:11px}}
:root .comercial-conexion{display:flex;flex-wrap:wrap;gap:16px;align-items:center;margin-bottom:20px}.comercial-conexion>div:first-child{flex:1;min-width:240px}.comercial-bandeja{grid-template-columns:minmax(250px,.8fr) minmax(350px,1.8fr);align-items:start}.comercial-detalle{padding:24px;min-width:0}.comercial-detalle details{border-bottom:1px solid var(--borde);padding:16px 0}.comercial-detalle summary{cursor:pointer;font-size:14px;font-weight:650}.comercial-datos{display:grid;grid-template-columns:150px 1fr;gap:10px;font-size:13px;line-height:1.5}.comercial-datos dt{font-weight:650}.comercial-datos dd{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}.comercial-editor{margin:24px 0}.comercial-editor .check{margin-top:24px}.comercial-editor>button{margin:0 8px 8px 0}.comercial-mensaje{padding:16px 0;border-bottom:1px solid var(--borde);font-size:13px}.correo-texto{white-space:pre-wrap;overflow-wrap:anywhere}.comercial-historial{max-height:500px;overflow:auto}@media(max-width:760px){.comercial-detalle{padding:16px}.comercial-datos{grid-template-columns:1fr;gap:4px}.comercial-datos dd{margin-bottom:12px}.comercial-editor>button{width:100%;margin-right:0}}

/* The landing owns the brand; the panel keeps its denser workspace layout. */
:focus-visible{outline:3px solid var(--brand);outline-offset:4px}[hidden]{display:none!important}button{min-height:44px}input[type=checkbox]{accent-color:var(--brand)}.acceso-intro .logo{color:var(--night-ink);align-self:flex-start}.acceso-intro .logo-tld{color:var(--night-muted)}.acceso-intro>a:not(.logo){color:#c1d6ff}.resumen .cifra{font-family:var(--f-display)}a.primario{display:inline-flex;justify-content:center;align-items:center;min-height:48px;padding:13px 22px;border:1px solid var(--brand);border-radius:14px;background:var(--brand);color:var(--on-brand);font-weight:700;text-decoration:none}a.primario:hover{background:var(--brand-strong);border-color:var(--brand-strong)}.conexion .acceso-form>div{max-width:560px}.conexion .acceso-intro h1{margin-top:28px}.conexion .acceso-form p{font-size:14px}.conexion .acceso-form h2{margin-top:14px}.conexion #estado{padding:14px 16px;background:var(--brand-soft);border:1px solid var(--line);border-radius:14px;color:var(--ink)}.conexion #preparar{margin-top:12px}.conexion .acceso-form{padding-block:40px}
@media(max-width:760px){.sidebar .logo{font-size:24px}.conexion .acceso-form{padding:28px 24px}.conexion .acceso-intro h1{margin:18px 0}.conexion .acceso-intro>a:not(.logo){margin-top:16px}}

.acceso-form form+.muted{margin-top:18px}